Designing AI Rollouts That Finance Teams Approve
Nov 22, 2023 • 7 min read
Most AI initiatives fail before technical execution. They fail in planning meetings because the business case is vague.
Start with one expensive workflow
Pick a manual process with visible cost: ticket triage, invoice processing, or customer onboarding. Baseline hours, error rates, and SLA misses.
Build a bounded pilot
Set a 4-week scope, explicit guardrails, and a fallback path for edge cases. Avoid broad platform rewrites in phase one.
Report outcomes in business language
- Hours recovered per week
- Cost per transaction before and after
- Risk incidents prevented
- Payback period